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​Customer Service:

dcvintagewatches@gmail.com

Your purchase comes with a 14-day limited warranty against mechanical defects, on the watch itself only; the limited warranty does not include accessories - straps, Pelican cases, springbar tools, etc - that come with our vintage watches. DCVW will pay for return postage – not to exceed $10 for U.S.-based and $20 for international – via tracked and insured USPS Priority Mail. We will not accept returns of tampered/opened/altered watches, watches damaged by buyers during use, or watches in working order as advertised.

DCVW will not pay for outside watchmakers to perform work on our watches, and buyers doing this will void our limited warranty. Please note buyers must inform DCVW of any issues immediately - any issue the buyer waits until after the 14 day period to report, regardless of when the issue first occurred, will unfortunately not be covered by our limited warranty.

Vintage watches are not new watches - and will not perform like new watches do. Small things may not be perfect, and the original performance of a vintage watch may not be identical to what it was when the watch was new five decades ago.

Mistakes occur, so on a case by case basis, we may accept - with a 15% restocking fee (plus any applicable PayPal fees) - returns for issues otherwise described.

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